Privacy Policy

Last Updated: January 2026

1800 Home Health (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://1800homehealth.com, interact with our services, or submit information through advertising platforms such as Facebook and Instagram.

1. Information We Collect

We may collect information about you in a variety of ways, including:

a. Personal Information

Information you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number
  • Organization or agency name (if provided)
  • Any information submitted through contact forms, referral inquiries, or lead forms
b. Health-Related Information

Our marketing and advertising forms do not request Protected Health Information (PHI). If health-related information is voluntarily submitted through non-marketing channels, it is handled in accordance with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

c. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address (anonymized where required)
  • Browser type and device information
  • Pages visited and time spent on the site
  • Referring URLs

This data is used for analytics, security, and website optimization purposes.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and requests
  • Provide information about home health services, referrals, or partnerships
  • Connect healthcare providers, agencies, and referral partners
  • Operate, maintain, and improve our website and services
  • Communicate service-related information
  • Comply with legal, regulatory, and advertising platform requirements

3. Sharing and Disclosure of Information

We do not sell your personal information.

We may share information only in the following circumstances:

  • With authorized internal team members who require access to perform their duties
  • With trusted service providers who assist with website hosting, CRM systems, analytics, or communications (under confidentiality obligations)
  • When required by law, regulation, court order, or governmental request
  • To protect the rights, safety, and property of 1800 Home Health or others

4. HIPAA Compliance

1800 Home Health implements reasonable administrative, technical, and physical safeguards designed to protect sensitive information. Any Protected Health Information (PHI) collected through healthcare-related services is used and disclosed only as permitted by HIPAA and applicable healthcare regulations.

Marketing and advertising lead forms are not intended to collect PHI.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to analyze website traffic, measure advertising performance, and improve user experience. You can manage cookie preferences through your browser settings; disabling cookies may affect site functionality.

6. Advertising Platforms & Lead Forms

When you submit information through advertising platforms such as Facebook or Instagram:

  • Your information is collected by the platform and securely transmitted to us
  • The platform may process your data in accordance with its own privacy policies

You can review Meta’s Privacy Policy here:
https://www.facebook.com/privacy/policy

7. Data Security

We use reasonable technical, administrative, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

8. Your Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Request access to the personal information we collect about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Opt out of the sale or sharing of personal information (we do not sell personal data)
  • Not be discriminated against for exercising your privacy rights

You may also opt out of marketing communications at any time.

To exercise your rights, please contact us using the information below.

9. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Information

If you have questions or concerns about this Privacy Policy or your data rights, please contact us:

1800 Home Health
Website: https://1800homehealth.com
Email: info@1800homehealthapp.com

By using our website, services, or submitting your information through advertising or lead forms, you acknowledge that you have read and understood this Privacy Policy.